Job Vacancy for Visa Consultant at Waheguru Travels in Lagos, Nigeria

Waheguru Travels

Management & Business Development

About Waheguru Travels

Waheguru Travels is a leading global travel solutions provider with a presence in over 40 countries and proudly ranked among the top 10 travel agencies in Nigeria . We offer a broad spectrum of travel services ranging from air ticketing, corporate travel, car rentals, and a full-fledged Non-Air Products division covering visa services, holiday packages, hotel reservations, and more.

As part of our ongoing expansion, we are seeking a passionate and experienced Visa Expert cum Non-Air Product Executive to strengthen our Non-Air division and help scale our offerings in the Nigerian market and beyond.

Role Summary

This position requires an individual with hands-on experience in visa application processes (tourist, business, work, and study), along with a strong understanding of hotel bookings , tour packages , group travel management , and study abroad advisory . You will be responsible for creating, managing and growing our Non-Air portfolio by offering exceptional service and accurate consultation to clients while working closely with the Country Manager and internal teams.

Key Responsibilities

Visa & Immigration Services

• Handle end-to-end visa application processing for countries including but not limited to the UK, US, Schengen states, UAE,Some African, and Asian destinations.

• Advise clients on required documents, timelines, and country-specific requirements.

• Track visa application statuses, follow up with embassies/VFS centers, and ensure timely submissions.

• Coordinate with clients and embassy representatives to resolve queries and issues.

• Stay updated on changes in immigration policies, procedures, and documentation requirements.

Non-Air Travel Services (CM will help you in this)

• Manage hotel bookings (individual and group), domestic and international.

• Curate and customize tour packages based on client preferences and travel budgets.

• Coordinate group travel arrangements including accommodation, activities, transportation, and logistics.

• Build and maintain relationships with DMCs, hotel partners, and global suppliers.

Operational & Administrative Tasks

• Prepare accurate quotes, itineraries, and supporting documents for visa or travel proposals.

• Maintain a database of client submissions and ensure confidential handling of personal data.

• Handle customer service issues relating to Non-Air services.

• Collaborate with the ticketing team and accounts for end-to-end travel planning and invoicing.

Key Requirements

Minimum 2–3 years of experience in visa processing and Non-Air travel services. Familiarity with visa procedures for UK, US, Schengen, UAE, and other popular travel destinations.

• Working knowledge of hotel booking portals, Amadeus (basic), and Nigerian domestic airline systems is a plus.

• Strong communication and client handling skills.

• Ability to multitask, prioritize workload, and work under pressure in a time-sensitive industry.

• Proficient in MS Office Suite and basic travel CRM tools.

• Bachelor’s degree in Tourism, Hospitality, International Relations, or a related field is preferred.

What We Offer

• Competitive monthly salary (depending on experience).

• Opportunity to work closely with senior leadership and gain exposure to international markets.

• Career growth opportunities in one of Nigeria’s fastest-growing travel companies.

• Inclusive and supportive work environment with a focus on continuous learning.

• Five-day work week (Mon–Fri),

Application Process

To apply, please send your CV and a short cover letter detailing your relevant experience to [ [email protected]] .

Use the subject line: Application – Non-Air Product Executive (Visa Expert)

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