Nigeria Jobs

Job Vacancy for Services Head at Citibank Nigeria Limited in Lagos, Nigeria

Citibank Nigeria Limited company logo
Published 3 hours ago

Citibank Nigeria Limited is excited to announce openings for the position of Services Head in Lagos. We are currently offering Full-time opportunities.

We seek candidates with excellent skills and at least beginners/seniors experience in the field. Additionally, we value honesty, discipline, and a strong sense of responsibility in our team.

At Citibank Nigeria Limited, we are active in the (according to the company) industry. If you are interested in this opportunity and wish to join us, we encourage you to apply directly.

Don't miss the chance to be part of our dynamic team. Submit your application today and take the first step toward a rewarding career with Citibank Nigeria Limited.

Job Information

Company:Citibank Nigeria Limited
Position:Services Head
City:Lagos, Lagos
Province:Lagos
Education:Confidential
Salary:NGN 100.000 - NGN 190.000/Month
Employment Type:Full-time

Job Description

We are seeking a Head of Services to lead client service operations, ensure consistent service delivery, and drive continuous improvement. This role will oversee cross-functional teams, enforce KPI attainment, implement service strategies, manage budgets, and cultivate strong client relationships to enhance satisfaction and retention.

Qualifications:

  • Minimum 5 years of experience in service management with demonstrated leadership and strategic planning.
  • Proven track record in budget oversight, process optimization, and performance metrics.
  • Excellent communication, problem-solving, and stakeholder management skills.

Other Job Benefits

  • Access to the latest technology
  • Recognition and performance awards
  • Professional training
  • Collaborative work environment
  • Professional networking opportunities
  • Skill development
  • Work-life balance
  • Valuable work experience
  • Opportunities for promotion
  • Opportunities to contribute to business growth

Requirements

  • Physically and Mentally Healthy
  • Minimum Education of High School Diploma
  • Able to Work in a Team
  • Able to Work Under Pressure
  • No Criminal Record
  • Good Communication Skills
  • Experience in the Related Field (Preferred)
  • Minimum Age of 18 Years
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Lagos
City Lagos
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Company Information

Citibank Nigeria Limited

Citibank Nigeria Limited is a prominent financial institution in Nigeria, offering a wide range of banking products and services tailored to meet the needs of both individual and corporate clients. Established in 1984, the bank operates as a subsidiary of Citigroup, benefiting from global expertise and innovative financial solutions. With a focus on investment banking, corporate banking, and treasury services, Citibank Nigeria is committed to fostering economic growth and providing exceptional customer service in the Nigerian market.