Job Vacancy for Head of Contact Centre at Renmoney in Lagos, Nigeria

Renmoney is currently accepting applications for the position of Head of Contact Centre in the Lagos area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

Renmoney operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Company:	Renmoney
Position:	Head of Contact Centre
City:	Lagos, Lagos
Province:	Lagos
Education:	Confidential
Employment Type:	Full-time

Job Description

Renmoney is seeking a dynamic individual to lead our Contact Centre as the Head of Contact Centre. In this role, you will manage contact center operations and sales initiatives, ensuring the team performs at its best while driving revenue through effective strategies.

Responsibilities:

• Lead and mentor the contact centre team.
• Set and align team goals with business objectives.
• Optimize operations and enhance customer satisfaction.
• Develop sales campaigns in collaboration with marketing.
• Analyze market trends to identify sales opportunities.

Requirements:

• First degree in a related field.
• 5+ years in a leadership role, preferably in a contact centre.
• Excellent communication and analytical skills.

Other Job Benefits

• Flexible working hours
• Clear career opportunities
• On-site health facilities

Requirements

• Ability to work in a team
• Experience in similar projects
• Time management skills
• Deep understanding of the related industry

Company Address

Province	Lagos
City	Lagos
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