Job Vacancy for Customer Success Manager at Seahawk Media in Abuja, Federal Capital Territory

Seahawk Media is currently accepting applications for the position of Customer Success Manager in the Abuja area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

Seahawk Media operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Company:	Seahawk Media
Position:	Customer Success Manager
City:	Abuja, Federal Capital Territory
Province:	Federal Capital Territory
Education:	Confidential
Salary:	NGN 800.000 per Month
Employment Type:	Full-time

Job Description

Introduction

Seahawk is one of the best WordPress and Website development companies based in the US and has clients all over the globe. We are a rapidly growing company and looking for young, passionate candidates to join our Customer Success team and contribute towards the growth of our company.

This position is for the individual with the right set of technical skills with creativity. A Customer Success Manager will be responsible for managing the projects from conception to delivery. They work very closely with our clients and the leaders of the company.

We are seeking for a CSM who possesses relevant experience of WordPress, DNS, Web development process and is a good team player who can work under pressure to meet deadlines. The candidate must be enthusiastic enough to be able to work with flexibility. Additionally, the candidate should have the ability to learn new technologies and communicate those concepts to customers with varying degrees of technical expertise.

• Interacting with clients to understand the key requirements of business
• Website building with a creative approach and activating social networking platforms for the clients
• Assisting in selecting a right technology framework & discussing proposals with clients
• A solid understanding of web development
• Testing the website and identifying technical problems.
• Act as a communication liaison between Technical Support, Customer Success and Customers.

Qualifications:

• Bachelor’s degree is a must
• 3+ years of experience as Customer Success Manager
• Must have knowledge of WordPress
• Understanding of domains and how DNS for domains work
• Basic understanding of how FTP and SQL connections work
• Familiarity with Elementor, Figma, HTML, WordPress
• Excellent communication skills
• Analytical skills are a must.
• The candidate must be good in speaking English and French fluently

Why Seahawk?

Seahawk was started with a motive to provide consistent growth and build the best Work culture for our employees. We provide incredible growth opportunities with other benefits like:

1. Remote working

2. Bonus and Incentives

3. Seahawk’s welcome swag

4. Employee stock option plan

5. Attractive Remuneration

6. Performance linked appraisal system

Apply here:

Drop your CV at

Job Type: Full-time

Pay: From ₦800,00.00 per month

Requirements

• Relevant formal education
• Work experience in the related field
• Quick learning ability
• Commitment to the task

Company Address

Province	Federal Capital Territory
City	Abuja
Google Map	Google Map