Nigeria Jobs

Job Vacancy for Customer Service Representative at HRLeverage in Lagos, Nigeria

HRLeverage company logo
Published 3 weeks ago

HRLeverage is currently hiring for the role of Customer Service Representative located in Lagos. This position is Full-time.

We seek candidates with strong abilities and beginners/seniors experience. Our company values integrity, discipline, and accountability in our team members.

As a company in the (according to the company) sector, HRLeverage invites interested applicants to submit their applications.

Job Information

Company:HRLeverage
Position:Customer Service Representative
City:Lagos, Lagos
Province:Lagos
Education:Confidential
Salary:NGN 85.000 - NGN 160.000/Month
Employment Type:Full-time

Job Description

HRLeverage, a leading HR boutique firm located in Africa, is on the lookout for a dedicated Customer Service Representative to join our team at our Ikoyi, Lagos office. This full-time role calls for a proactive individual adept at effectively addressing customer inquiries related to our products and services.

Key Responsibilities:

  • Address customer inquiries about products, services, and orders.
  • Resolve customer issues promptly and efficiently.
  • Process customer orders accurately and in a timely manner.
  • Maintain detailed records of customer interactions.
  • Identify and act on upselling opportunities.

Qualifications:

  • Bachelor’s Degree in Communications or a related field.
  • A minimum of 2 years of customer service experience.
  • Retail experience is advantageous.
  • Strong communication and time management skills.

Salary: N150,00 Monthly.

Other Job Benefits

  • Recognition and performance awards
  • Skill development
  • Work-life balance
  • Professional networking opportunities
  • Access to the latest technology
  • Collaborative work environment
  • Professional training
  • Opportunities for promotion
  • Valuable work experience
  • Opportunities to contribute to business growth

Requirements

  • Physically and Mentally Healthy
  • Minimum Age of 18 Years
  • Minimum Education of High School Diploma
  • Able to Work Under Pressure
  • Experience in the Related Field (Preferred)
  • Able to Work in a Team
  • Good Communication Skills
  • No Criminal Record
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Lagos
City Lagos
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Company Information

HRLeverage

HRLeverage is a prominent human resource consulting firm based in Nigeria, dedicated to enhancing the workforce’s potential across various industries. The company specializes in recruitment, talent management, and organizational development, providing tailored solutions that meet the unique needs of businesses. By leveraging innovative strategies and in-depth market insights, HRLeverage aims to connect top talent with leading organizations, fostering growth and success in the Nigerian job market.