Job Vacancy for Customer Service Manager at ZIM in Lagos, Nigeria

ZIM is currently accepting applications for the position of Customer Service Manager in the Lagos area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

ZIM operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Company:	ZIM
Position:	Customer Service Manager
City:	Lagos, Lagos
Province:	Lagos
Education:	Confidential
Employment Type:	Full-time

Job Description

We are seeking an experienced Customer Service Manager to lead our customer support team. The ideal candidate will be responsible for ensuring a high level of customer satisfaction, managing inquiries, and resolving issues effectively.

Key Responsibilities:

• Oversee daily operations of the customer service department.
• Train and mentor customer service representatives.
• Analyze customer feedback to improve service quality.

If you are a motivated leader with a passion for customer service, we want to hear from you!

Other Job Benefits

• Support for work-life balance
• Mentoring program by seniors
• Opportunity to participate in international projects

Requirements

• Ability to adapt to new technology
• Flexibility in dealing with changes
• Leadership skills
• Work experience in a global environment

Company Address

Province	Lagos
City	Lagos
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