Nigeria Jobs

Job Vacancy for Customer Retention Manager at M-KOPA in Lagos, Nigeria

M-KOPA company logo
Published 9 months ago

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M-KOPA is thrilled to announce job openings for the position of Customer Retention Manager in the Lagos area. We are currently offering Full-time opportunities.

We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.

At M-KOPA, we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.

Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with M-KOPA.

Job Information

Company:M-KOPA
Position:Customer Retention Manager
City:Lagos, Lagos
Province:Lagos
Education:Confidential
Employment Type:Full-time

Job Description

We are looking for a Customer Retention Manager to join our dynamic team. This role involves developing strategies to enhance customer loyalty and reduce churn rates. You will analyze customer feedback, create personalized communication plans, and collaborate with various departments to improve overall customer satisfaction.

The ideal candidate has strong analytical skills, experience in customer relationship management, and a passion for cultivating lasting customer relationships.

Other Job Benefits

  • Competitive overtime bonus
  • Valuable work experience
  • Supportive work environment

Requirements

  • Good physical and mental health
  • Minimum age of 18 years
  • Discipline and punctuality
  • Honesty and high responsibility
  • Good personality
  • High motivation to work and learn
  • Additional requirements can be viewed in the job application form

Company Address

Province Lagos
City Lagos
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Company Information

M-KOPA

M-KOPA is a pioneering company based in Nigeria that provides affordable solar energy solutions to off-grid households. By offering pay-as-you-go solar power systems, M-KOPA empowers communities with sustainable energy while enhancing their quality of life. The company has successfully illuminated homes and businesses, making electricity accessible for millions. Through innovative technology and local partnerships, M-KOPA plays a crucial role in Nigeria’s energy revolution, helping to drive economic growth and environmental sustainability.