Nigeria Jobs

Job Vacancy for Contact Centre Agent at Kennedia Consulting in Lagos, Nigeria

Kennedia Consulting company logo
Published 5 months ago

Kennedia Consulting is currently seeking applicants for the position of Contact Centre Agent in the Lagos area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

Kennedia Consulting operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:Kennedia Consulting
Position:Contact Centre Agent
City:Lagos, Lagos
Province:Lagos
Education:Confidential
Salary:NGN 100.000 - NGN 400.000/Month
Employment Type:Full-time

Job Description

Kennedia Consulting, a leading HR Service firm in West Africa, is seeking a dedicated Contact Centre Agent to join our team in Victoria Island, Lagos. This role involves being the primary point of contact for our customers.

Responsibilities:

  • Handle customer interactions both inbound and outbound.
  • Provide accurate information about our products and services.
  • Maintain detailed records in our CRM system.
  • Collaborate with team members to achieve performance goals.

Requirements: BSC (2:2 only), Completed NYSC, 1 year experience in customer service, not older than 26, strong communication skills.

Salary: N102,00/month (includes 13th month, HMO, pension).

Other Job Benefits

  • Access to training and seminars
  • Recognition for performance
  • Opportunity to work in a solid team

Requirements

  • Interpersonal communication skills
  • Ability to work under pressure
  • Understanding of the latest technology

Company Address

Province Lagos
City Lagos
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Company Information

Kennedia Consulting

Kennedia Consulting is a premier consulting firm based in Nigeria, specializing in providing strategic solutions in management, business development, and technology. With a commitment to excellence, Kennedia Consulting empowers organizations to enhance their operational efficiency and achieve sustainable growth. The firm leverages local insights and global best practices to deliver tailored consulting services that meet the unique challenges of various industries. Dedicated to fostering innovation and driving performance, Kennedia Consulting is a trusted partner for businesses seeking to navigate the complexities of today’s market.