Job Vacancy for Customer Service Representative at Focus Group Limited in Lagos, Nigeria

Company Focus Group Limited is offering job opportunities for the position of Customer Service Representative in the Lagos area. The job type available is Full-time.

We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.

Focus Group Limited operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.

Job Information

Company:	Focus Group Limited
Position:	Customer Service Representative
City:	Lagos, Lagos
Province:	Lagos
Education:	Confidential
Salary:	NGN 250.000 per Month
Employment Type:	Full-time

Job Description

Company: Focus Group Limited

Responsibilities:

• Manage large amounts of incoming phone calls
• Generate sales leads
• Identify and assess customers’ needs
• Build sustainable relationships with customer accounts
• Provide accurate information using the right tools
• Meet sales targets and call handling quotas
• Handle customer complaints with appropriate solutions
• Keep records of customer interactions and process accounts
• Follow communication procedures and policies
• Engage customers proactively

Requirements:

• Proven customer support experience
• Strong phone handling skills
• Excellent communication skills
• Ability to multi-task and manage time effectively
• Higher National Diploma preferred

Job Type: Full-time, Permanent

Pay: From ₦250,00.00 per month

Other Job Benefits

• Access to training and seminars
• Recognition for performance
• Opportunity to work in a solid team

Requirements

• Ability to work independently
• High creativity and initiative
• Attention to detail
• Good presentation skills

Company Address

Province	Lagos
City	Lagos
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