Nigeria Jobs

Job Vacancy for Customer Support Executive at Workinnigeria in Abuja, Federal Capital Territory

Workinnigeria company icon
Published 2 weeks ago

Workinnigeria is inviting applications for the role of Customer Support Executive in Abuja. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals with strong skills and at least beginners/seniors experience. Besides technical competence, we value qualities such as integrity, discipline, and responsibility in our potential team members.

Workinnigeria operates within the (according to the company) sector. If you're interested in joining our esteemed organization, we encourage you to apply promptly.

Job Information

Company:Workinnigeria
Position:Customer Support Executive
City:Abuja, Federal Capital Territory
Province:Federal Capital Territory
Education:Confidential
Salary:NGN 200.000 per Month
Employment Type:Full-time

Job Description

Workinnigeria invites applications for a full-time, permanent Customer Support Executive to join our luxury fashion retail team in Abuja. Compensation: ₦200,00/month.

Responsibilities include timely responses via phone, email, live chat and social media; providing accurate product and policy information; resolving complaints with empathy; recording interactions in the CRM; escalating complex issues; and assisting with team onboarding. Candidates must meet targets for response time, customer satisfaction, and quality metrics.

  • Requirements: bachelor’s degree or equivalent; 2–3 years customer-facing experience; excellent written and verbal communication; strong problem-solving; CRM proficiency; proven organizational skills.
  • Preferred: experience in fast-paced environments and knowledge of customer service best practices.

Other Job Benefits

  • Professional networking opportunities
  • Work-life balance
  • Professional training
  • Recognition and performance awards
  • Skill development
  • Collaborative work environment
  • Valuable work experience
  • Access to the latest technology
  • Opportunities for promotion
  • Opportunities to contribute to business growth

Requirements

  • Basic Computer Skills
  • Physically and Mentally Healthy
  • No Criminal Record
  • Able to Work in a Team
  • Minimum Education of High School Diploma
  • Good Communication Skills
  • Minimum Age of 18 Years
  • Able to Work Under Pressure
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Federal Capital Territory
City Abuja
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