Nigeria Jobs

Job Vacancy for Customer Support Associate at Roqqu in Lagos, Nigeria

Roqqu company logo
Published 9 months ago

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Company Roqqu is offering job opportunities for the position of Customer Support Associate in the Lagos area. The job type available is Full-time.

We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.

Roqqu operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.

Job Information

Company:Roqqu
Position:Customer Support Associate
City:Lagos, Lagos
Province:Lagos
Education:Confidential
Employment Type:Full-time

Job Description

We are seeking a Customer Support Associate to join our team at Roqqu. The ideal candidate must have experience in banking, account reconciliation, and exceptional customer service skills.

Key Responsibilities:

  • Provide prompt assistance to customers via phone, email, and live chat.
  • Perform account reconciliation tasks and resolve discrepancies.
  • Investigate and address customer issues efficiently.

Qualifications: Bachelor’s degree preferred; 2 years of banking experience; excellent communication skills.

Job Type: Full-time | Location: Lagos (Required)

Other Job Benefits

  • Access to training and seminars
  • Recognition for performance
  • Opportunity to work in a solid team

Requirements

  • Critical thinking skills
  • Good negotiation skills
  • Energetic and dynamic personality

Company Address

Province Lagos
City Lagos
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Company Information

Roqqu

Roqqu is a leading cryptocurrency exchange based in Nigeria, dedicated to providing a secure, fast, and user-friendly platform for buying, selling, and trading digital assets. Established to cater to the growing demand for cryptocurrency in Africa, Roqqu emphasizes transparency and security in all transactions. The platform supports various cryptocurrencies and offers features like a mobile app for easy access. With a commitment to financial empowerment, Roqqu aims to foster the adoption of cryptocurrency throughout Nigeria and beyond.