Job Vacancy for Dispute Resolution Officer at Konga Online Nigeria Ltd in Lagos, Nigeria

Company Konga Online Nigeria Ltd is offering job opportunities for the position of Dispute Resolution Officer in the Lagos area. The job type available is Full-time.

We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.

Konga Online Nigeria Ltd operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.

Job Information

Company:	Konga Online Nigeria Ltd
Position:	Dispute Resolution Officer
City:	Lagos, Lagos
Province:	Lagos
Education:	Confidential
Salary:	NGN 80.000 - NGN 100.000/Month
Employment Type:	Full-time

Job Description

We are seeking a skilled Dispute Resolution Officer to join Konga Online Nigeria Ltd. The ideal candidate will ensure the timely and effective resolution of dispute cases within our Logistics unit, contributing to seamless operations and customer satisfaction.

Key Responsibilities:

• Analyze disputes to ensure a 0% error rate on deliveries.
• Organize documentation for effective case resolution.
• Resolve billing errors and service delays promptly.

Qualifications:

• Good first degree in Science, Economics, or related discipline.
• Minimum of 2 years in customer service.

Job Type: Full-time

Pay: ₦80,00.00 – ₦100,00.00 per month

Other Job Benefits

• Access to training and seminars
• Recognition for performance
• Opportunity to work in a solid team

Requirements

• Ability to adapt to new technology
• Flexibility in dealing with changes
• Leadership skills
• Work experience in a global environment

Company Address

Province	Lagos
City	Lagos
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