Nigeria Jobs

Job Vacancy for Customer Experience Officer at Micro Finance Bank in Lagos, Nigeria

Micro Finance Bank company logo
Published 7 months ago

Welcome to our job portal, where Micro Finance Bank is offering exciting employment opportunities for the position of Customer Experience Officer in the Lagos area. We are currently seeking Full-time candidates.

We are looking for individuals who possess excellent skills and have relevant beginners/seniors in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.

As a company operating in the (according to the company) industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with Micro Finance Bank, we encourage you to submit your application directly through our website.

Join our growing team and embark on a fulfilling career journey with Micro Finance Bank. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.

Job Information

Company:Micro Finance Bank
Position:Customer Experience Officer
City:Lagos, Lagos
Province:Lagos
Education:Confidential
Salary:NGN 80.000 - NGN 130.000/Month
Employment Type:Full-time

Job Description

Location: Jimeta, Yola

We are looking for a dedicated Customer Experience Officer to join our team at Micro Finance Bank in Lagos. If you have excellent communication skills and a passion for outstanding customer service, we would love to hear from you!

Responsibilities:

  • Respond to customer inquiries via phone, email, and chat.
  • Assist with order placements and product inquiries.
  • Effectively resolve customer complaints.
  • Maintain accurate records of customer interactions.

Requirements:

  • Previous customer service experience preferred.
  • Fluent in English, Igbo, and Hausa.
  • Proficient computer skills and ability to multitask.
  • Flexible to work shifts, including weekends.

Benefits: HMO, Pension, 13th Month + Leave Allowance.

Job Type: Full-time

Pay: ₦80,00.00 – ₦130,00.00 per month

Requirements

  • Ability to work independently
  • High creativity and initiative
  • Attention to detail
  • Good presentation skills

Company Address

Province Lagos
City Lagos
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Company Information

Micro Finance Bank

Micro Finance Banks in Nigeria play a crucial role in bolstering financial inclusion by providing accessible banking services to underserved communities and small businesses. These institutions offer a range of products, including loans, savings accounts, and financial education, aiming to elevate economic opportunities for individuals who lack access to traditional banking facilities. By catering to the needs of micro-entrepreneurs, Micro Finance Banks contribute significantly to the overall development of Nigeria’s economy, promoting entrepreneurship and poverty reduction.